2019 COLPM Futures Conference: In Tune with the Future
Belmont College of Law and Loews Vanderbilt 
Nashville, Tennessee
October 24-25, 2019


All conference sessions are presented in Room 157 at Belmont University College of Law (Randall and Sadie Baskin Center, 1901 15th Ave. S.) unless otherwise noted.


Session Topic Time Session Description
Shuttle Service 10:00,
11:45 a.m.
Shuttles depart from Loews to Belmont. Times are approximate and may vary due to traffic. 
New Fellows Orientation 10:30 a.m. Orientation Session for Class of 2019 inductees only; also attended by the College's Board of Trustees  
Registration Opens 11:00 a.m. All conference attendees can pick up their badges and materials at the Registration Desk. You can then network and relax in the Student Commons area or explore the campus until lunch is served. 
Location: Grand Lobby
Buffet Lunch Noon Enjoy a buffet lunch with your friends and new acquaintances.  
Location: Law Library, 2nd Flr.
Welcome 12:45 p.m. Welcome to the College of Law Practice Management's 2019 Futures Conference!
Speaker: Mark Greene, COLPM President
Fellow-Elect Introductions 12:50 David Cambria, Firoz Dattu, and Kristen Bateman Leis
Pitch Perfect! 12:55 p.m. Speakers (Fellows & 2019 Conference Co-Chairs):
- Tim Corcoran, Principal; Corcoran Consulting Group
- Teresa Walker, Chief Operating Officer, Emeritus; Waller Lansden Dortch & Davis, LLP
In Tune With the Future  1:00-1:35 p.m. A Nashville music industry executive recounts how the music industry has undergone both evolution and revolution, upending tradition, and shifting the economic balance between musicians and labels and consumers. The lessons learned provide a helpful roadmap for the legal profession in adapting to its own market disruptions.
Speaker: Kris Ahrend, President; U.S. Legal Services, Warner Music Group
Fellow-Elect Introductions 1:35 p.m. Reese Arrowsmith, Stephanie Corey, and Nancy Jessen
College of Law Welcome 1:40-2:10 p.m. Welcome to Belmont University College of Law!
Speaker: Alberto R. Gonzales, Dean and Doyle Rogers Distinguished Professor of Law
Company Law Company     2:10-2:45 p.m. A primary role of a company's law department is to increase business velocity, that is to advance the company's commercial interests while managing risk and ensuring compliance. The approaches by which law departments are meeting this challenge are rapidly changing. Our experts illustrate the journey of the law department into a business unit, and the journey of outside counsel from selling hours to providing cost‐effective solutions, and they will discuss the expansion of legal sourcing to include law companies.
Speakers (Fellows): 
Nicole Nehama Auerbach, Founding Partner; ElevateNext Law and Deputy General Counsel, Elevate Services
- Jeffrey Carr, Senior Vice President & General Counsel; Univar Solutions, Inc.
- Susan Hackett, CEO; Legal Executive Leadership, LLC
- Patrick Lamb, Founding Partner; ElevateNext Law and Vice President, Elevate Services
Leaders Lead and Lawyers Lawyer  2:45-3:15 p.m. The role of a law firm leader or manager is shifting away from an honorary part‐time role occupied by respected lawyers to a full‐time executive role requiring business acumen, a head for strategy and finance, and emotional intelligence. 
- Tim Lupinacci, Chairman & CEO; Baker Donelson
- Adam Severson (Fellow), Chief Marketing & Business Development Officer; Baker Donelson
Fellow-Elect Introductions 3:15 p.m. Alex Hamilton and Camille Stell

Device & Bio Break 3:15 p.m. Refreshment Break
Location: Grand Lobby
Law's Quantum Leap     3:30-4:15 p.m. The delivery of legal services relies increasingly on technology and artificial intelligence. Imagine the impact on access to justice in a world with unlimited computing power. A representative from the U.S. Department of Energy's Oak Ridge National Laboratory (located about two hours away) describes the current state and awe‐inspiring potential. 
Speaker: Raphael Pooser, Research Scientist, Computational Sciences and Engineering Division; Oak Ridge National Laboratory
Collaboration as a Competitive Advantage     4:15-4:50 p.m. Effective supply chain collaboration goes beyond pricing and engages legal services buyers and sellers in the development of collaborative solutions that become embedded into each organization's business operations. Our experts will illustrate how continuous improvement provides the ideal framework for prioritizing and addressing these challenges and opportunities.
Mo Zain Ajaz (Fellow-Elect), Chief Counsel and Global Head of Legal Operations; National Grid plc
- Catherine MacDonagh (Fellow), CEO; Legal Lean Sigma Institute LLC
- Merry Neitlich (Fellow), Founder & Managing Partner; EM Consulting
Fellow-Elect Introductions 4:50 p.m. Niki Black, Mark Cohen, and Darryl Cross
Shuttle Service 5:15,
6:00 p.m.
Two buses depart Belmont at 5:15 and will make stops at Loews Vanderbilt and Waller. Each bus will make two round trips. Second shuttle time is approximate and may vary due to traffic. 
Celebrating 25 Years!  6:00-10:00 p.m. Overlook the Nashville Skyline, enjoy live music, cocktails, a buffet dinner and a little Nashville magic.
Location: Waller Lansden Dortch & Davis Conference Center, 511 Union Street, Suite 2700
Shuttle Service 10:15, 10:45 p.m. First shuttle departs Waller for Loews Vanderbilt at 10:15 p.m.; final shuttle departs at 10:45 p.m.


Session Topic     Time Session Description
Shuttle Service 7:00, 7:30 a.m. Two buses depart Loews at 7:00 a.m. and each will make two round trips. Second shuttle time is approximate and may vary due to traffic. 
Registration Opens 7:15 a.m. Conference attendees can pick up their badges and materials at the Registration Desk. 
Location: Grand Lobby
Breakfast Buffet 7:15-8:00 a.m. Enjoy the breakfast buffet and networking with your peers. 
Location: Student Commons, 1st Flr.
Change Never Sounded Better   8:00-8:30 a.m. What if anyone could become a professionally sounding musician, on any instrument, with minimal investment? Instrument One from Artiphon is an innovative tool for artists and non‐artists to play music in whatever style suits them, on numerous instruments, with the use of technology. It has the potential to disrupt or to enhance the traditional approach to making music, with music making more accessible to all. The lesson for legal professionals is that disruption can provide greater and more effective access to legal services.
Speaker: Adam McHeffey, Director of Marketing; Artiphon, Inc.
AI in Action in the Legal Industry  8:30-9:00 a.m. These two vignettes will showcase how AI has improved legal services delivery.
Speakers (Fellows): 
- Kunoor Chopra, Vice President Legal Services; Elevate
- Patrick DiDomenico, Chief Knowledge Officer; Ogletree Deakins
Law Firm Business Development 3.0: A Comprehensive Approach for Turning Lawyers into Rainmakers 9:00-9:30 a.m.  The Seller’s Market that ended with the Great Recession is proving to be a double-edged sword for law firms. The upside is that those two decades of steadily increasing demand enabled law firms to grow professionally and financially beyond what anyone could have predicted. The downside is that the relative ease of getting business kept them blissfully ignorant of the principles and mechanics of business development and, by extension, what it truly takes to develop revenue generators who consistently produce reliable revenue. Mike O’Horo and David Freeman will show you how a change of philosophy and a more thoughtfully designed internal structure can enable your firm to gain significant competitive advantage, and in the process eliminate the training budget waste that your peers estimate at 80%. Rather than approach business development in the makeshift manner that has dominated our industry for decades, Mike and David will introduce an intelligent, comprehensive approach that adds missing features like identifying those with the greatest potential for success and developing “sales management” skills in group leaders so they can sustain efforts over time.
Speakers (Fellows):
- David Freeman, Founder; Law Firm CultureShift
- Mike O'Horo, Founder, Innovator; RainmakerVT
Standardizing Legal Services Delivery     9:30-9:45 a.m. Consistency is a leading indicator for quality. SALI is a nonprofit legal industry‐wide effort to create and promote standardization across the legal eco‐system. Our experts will present a case study illustrating the benefits of standards in action.
Speakers (Fellows): 
- Toby Brown, Chief Practice Management Officer; Perkins Coie
- Christopher Ende, Chief Value Officer; Goulston & Storrs
Fellow-Elect Introductions 9:45 p.m.

Mo Zain Ajaz and Ronda Muir

Device & Bio Break 9:45-10:00 a.m.

Refreshment Break
Location: Grand Lobby

Bridging the Buyer/Seller Divide     10:00-10:30 a.m. Markets with effective collaboration between buyers and sellers generate far more profits than markets with adversarial supply chains. An expert in law firm pricing and an expert in law department buying discuss the evolution of the legal marketplace from "I win, you lose" to "We both win."
- Richard Burcher (Fellow-Elect), Managing Director; Validatum
- Silvia Hodges Silverstein (Fellow), Executive Director; Buying Legal Council 
Client Centric Legal Marketing 10:30-11:00 a.m. As legal services marketing evolves beyond showcasing lawyers' capabilities, law firm and law company marketers are embracing advanced marketing techniques focused on addressing client needs.
Speakers (Fellows):
- Connie Brenton, Chief of Staff & Sr. Director, Legal Operations; NetApp, Inc.
- Elonide Semmes, President; Right Hat LLC
The Future of Law's Ink-Stained Wretches     11:00-11:15 a.m. Just as social media, citizen journalism, and the slow erosion of print media has disrupted mainstream journalism, legal journalism is undergoing change. A respected legal journalist illustrates the risks and rewards of an uncertain future and showcases how one non‐traditional media company is addressing the opportunity.
Speaker (Fellow): Robert Ambrogi, Partner; Law Offices of Robert J. Ambrogi
Resilience and the High- Performance Culture     11:15-11:45 a.m. As the legal profession wakes up to the reality of workplace toxicity, experts illustrate how to quantify the economic, social, and client service benefits of embracing a resilient workforce while maintaining a high‐performing culture.
- Renee Branson, Founder/Principal Consultant; RB Consulting
- Stewart Levine (Fellow), Founder; ResolutionWorks

- Ronda Muir (Fellow-Elect), Principal; Law People Management
Ubering the Guild     11:45-12:15 p.m. Several and provincial bar associations and legislatures are considering whether current lawyer ethics regulations, while well‐intentioned, impede access to justice. Will the US and Canada follow Australia and the United Kingdom in removing restraints on the delivery of legal services? Given the pace at which informed buyers and innovative providers are collaborating on legal services delivery, does it even matter whether lawyers themselves get on board? Hear from these experts who have been involved in the California State Bar Association's initiative and Task Force on Access Through Innovation of Legal Service.
- Lori Gonzalez, Owner; RayNa Corporation
- Bill Henderson (Fellow), Professor of Law; Indiana University Mauer School of Law

- Heather Morse (Fellow), Chief Business Development Officer; McGlinchey Stafford
Lunch - 2019 InnovAction Awards Program     12:15-1:30 p.m. Join us for the announcement of the 2019 InnovAction Award winners!
Host: Patrick Lamb (Fellow), Founding Partner; ElevateNext Law and Vice President, Elevate Services
Location: Curb Event Center, Vince Gill Room (a 5-minute on-campus walk from the Randall and Sadie Baskin Center)
Fellow-Elect Introductions 12:15 p.m. Brad Blickstein, Deborah Brightman Farone, and Tricia Lilley
Fellow-Elect Introductions 12:30 p.m. Richard Burcher, Vince Cordo, and Cat Moon
Legal Problem Solving and Improving Access to Justice Using Design Thinking    1:30-2:00 p.m. Experiment with using 21st century thinking to design creative solutions to 21st century legal services delivery problems and to improve access to justice. Also, hear how a startup tech company and a BigLaw firm re‐engineered pro bono efforts to improve access to justice.
- Felicity Conrad; Co-Founder & CEO, Paladin PBC, Inc.
- Luke Liss; Of Counsel & Pro Bono Counsel; Wilson Sonsini Goodrich & Rosati
- Cat Moon (Fellow-Elect); Director of Innovation Design for the Program in Law and Innovation; Vanderbilt University
Fellow-Elect Introductions 2:00 p.m. Jason Barnwell, Mitch Kowalski, and Jae Um
Device & Bio Break 2:00-2:15 p.m. Refreshment Break
Location: Grand Lobby
Incentivizing the New Normal in Lawyer Compensation 2:15-2:45 p.m. Expert discusses how lawyer compensation is shifting away from rewarding production to rewarding the profitable behaviors that further law firm strategies, strategies that are increasingly reliant on achieving client satisfaction. We'll also discuss how AI and technology are becoming more useful in compensation design and administration.
Speaker: Tim Corcoran (Fellow); Principal; Corcoran Consulting Group
Fellow-Elect Introductions 2:45 p.m. Farrah Pepper, and Jack Newton
The Data-Driven Manager     2:50-3:20 p.m. Effective business leaders make informed decisions based on data rather than relying primarily on gut instincts. Just as "Moneyball" illustrated the shift toward a data‐driven culture in professional sports, our expert illustrates the revolution of data‐driven management in law. Today, there is a lot more data available than there are managers consuming it. Our expert will provide insights as to the staggering gap between what is possible today and what is being done. 
Speaker: Bill Henderson (Fellow); Professor of Law; Indiana University Mauer School of Law
Visual Intelligence   3:20-3:40 p.m. The explosion of data analytics in an information economy can pose a burden for the 65% of the population that consumes information visually. A noted legal technologist and futurist showcases how visual learning can make the consumption of data more digestible by the legal marketplace.
Speaker (Fellow): Ron Friedmann, Chief Knowledge & Information Officer; LAC Group
Fellow-Elect Introductions 3:45 p.m. Matt Peters, Sue-ella Prodonovich, and Bob Taylor
Bringing the Future to the Present     3:45-5:00 p.m. Attendees will participate in facilitated break‐out discussions to brainstorm how to accelerate the adoption of the concepts and solutions which have been discussed during the conference into the delivery of legal services. The collective creativity, diversity, and experience of the College of Law Practice Management Fellows along with the conference's expert presenters and attendees will be captured for later publication to help catalyze theory into action.
Facilitator (Fellow): Susan Hackett; CEO; Legal Executive Leadership, LLC
Shuttle Service 5:15, 6:00 p.m. Two buses depart Belmont at 5:15 and will make two round trips. Second shuttle time is approximate and may vary due to traffic. 
New Fellow Induction Reception and Dinner - CMA Awards Style! 7:00-11:00 p.m.  Welcome to the Class of 2019! Join us for this glitz and glam (Nashville CMA Awards style) dinner as the Board of Trustees welcome the Class of 2019! The night's performing artists will include Fellows showcasing their musical talents. After the induction program, the evening continues with a Fellows Jam Session!
Location: Loews Vanderbilt
Reception: Starstruck Atrium (Mezzanine Level)—location subject to change
Dinner: Symphony I Ballroom (Dinner)
Click here to view faculty bios. 

* As of October 23, 2019